Robert showed up for our scheduled appointment on time. He was very professional and knowledgeable in explaining the options available to replace my old air conditioner. We settled on the best unit for my house and scheduled an installation time. His installation team showed up on time, and had removed and replaced the air conditioner in two hours time. I was very pleased with Alaskan Heating and Air and highly recommend them.

Alaskan is the best! Hands down! Marcel is an amazing, honest, expert technician, working long hours around the clock to ensure everyone’s emergency A/C needs are met. I tried to work with my home warranty to get a tech out to repair my air conditioning unit when it failed a home inspection for a sale. Not only was the contracted tech from the other company ripping me off with more refrigerant than the system is capable of holding, but nothing was actually getting repaired. Multiple visits were required and everyone lost trust. I called back to Alaskan with my urgent request, and Marcel came back out that night to check on my unit, verify repairs, and give everyone assurance that my home was ready for the sale to proceed. I wish I had simply gone with Marcel from the beginning and never wasted time with my home warranty. Alaskan will service your appliances and systems with expert techs, who are friendly, motivated, honest, and willing to help despite the Vegas heat and long days. They use quality parts, and the service plan is worth every penny. Go with Alaskan, and ask for Marcel!

I’ve never had a better experience in all the dozens of Skill trade companies than I have had with Alaskan!!! I cannot thank them enough for their honest transparency they have with all their customers! THEY ARE TRULY THE BEST QUALITY PROFESSIONAL INSTALLERS IN THE COUNTY!!!! DO NOT USE ANYONE ELSE!!! THEY DESERVE 1000 GOLD STARS!!!! Thank you to everyone in their office and in the field!

The technician, Matt R., arrived on time and politely introduced himself and asked what my concerns were and how long I expected to be in the home. He then looked at the thermostats and set them back to go on and run so he could test output (cooling issue front unit) and how cold air at the register and return were. Next he said he had to go up on the roof and do an inspection and would report to me what he found out. Front unit had to have a little Freon but the back or rear unit was fine. He then performed what he called an annual A/C cooling maintenance inspection that included washing out the coils on each unit and checking all critical functions and parts. Then he topped off the front unit with Freon and completed his work and visited with me again about what he did and some “what to be aware of issues”. Further, he recommended that I buy their annual inspection service and explained what was covered in detail and that I would save 20% on parts and up to 1lb. of free Freon. The bill came to less than I was expecting! Matt did an outstanding job and represented the company in an excellent fashion!! Would not hesitate to recommend him and Alaskan Air to anyone. I have been in Las Vegas 40 year’s best A/C service I have ever received! Utilize their service with confidence!! Thanks Matt and Alaskan Heating and Air Conditioning👍

My heater went out the day after Christmas in 2019. Since buying my house in 2011 I have had nothing but problems with my AC/Heater unit. I have called and worked with so many different companies in town and after going through calling someone out to look at my unit approximately 2 times a year for 8 years I came to expect a level of service that caused me headache and stress. Until I called Alaskan, their service was undeniably the absolute best service I have ever encountered. They were responsive, on time, made me feel important and they have a level of professionalism that should be the standard. We had to get a new unit and all new duct work installed (which we knew we needed but never trusted any of the companies we had out enough to trust them with such a big job). Their pricing was right, the process was smooth and the new unit works flawlessly. I have always felt that AC companies were just salesmen trying to earn their commission and not really caring about my situation. Alaskan changed my view on all of that and constantly checked on me and informed me of how the process would work. After being burned by so many other companies I waited almost 4 months to write this review just to be absolutely SURE that everything was in working order, the whole it’s almost too good to be true thing so I was waiting for the other shoe to drop. Well, it didn’t. It’s still hasn’t and at this point I am confident it never will. Alaskan is rare find in this city. I HIGHLY recommend that you call them for ALL of your needs. Like I said, I have worked with NUMEROUS companies around town and Alaskan is without a doubt 5 stars and the best company I have ever dealt with. Save yourself the headache of calling around and let Alaskan be you first and only call.

Alaskan installed our Maytag unit on our roof over 10 years ago. They have serviced it twice a year since. We have always been happy with their employees and service. I highly recommend this company!

My air conditioner stopped working and I called around to see if I could get someone to come look at it. Alaskan had someone available same day. The tech arrived clean and well dressed. After going through it I was worried he would try to sell me on a new HVAC  system since mine is older. He said the motor was out and that we could just replace the motor since the rest of the unit was in good working condition. He ordered the part and next day came and installed the new motor. I had cool air blowing in no time. I would definitely recommend Alaskan air and give Robert, my service technician 5 stars.

Courteous, quick response and professional. Our technician, Angelica was super informative in terms we could understand, didn’t try to upsell and completed work efficiently. I have used Alaskan for both our air conditioning and heating systems – they are our vendor of choice! I highly recommend this full service company!

The first contact with Alaskan happened after my garage flooded from a water heater tank that failed. As I searched for a plumbing company I remembered their billboard so I gave them a call. They were very fast in the response and within 24 hours of first contact I had a brand new tankless water heater installed. I was shocked when they arrived when they said. In discussions with the Service personnel, I discovered that they had a service plan I could purchase to have my a/c and heat checked every spring and fall I liked it was a good deal and what I really wanted. We wound up purchasing two new HVAC systems from them. Once again they arrived when they said and made sure I understood how everything worked before they left. Alaskan is the best contractor I have ever interacted with. We have two other A/C units that will need to be replaced and without hesitation, I will use Alaskan again. I felt my needs and satisfaction were important to Alaskan.

Alaskan put in my HVAC system some years ago. I also have a service contract with them that has them come out every 6 months. On my last service visit they missed something and I informed them accordingly. The next day I got a call from one of the owners. That call lasted for 35 minutes. At the end of the call, he asked me to see if they could turn the relationship around. As a result, I contracted with them to redo my AC/heat venting in the attic as I have a 35 year old house and it was the old decaying R4 insulation. At the same time, I asked them to redo my plumbing: shutoffs for all of the bathrooms (there are 4 bathrooms) utility sinks, new outdoor faucets, replace the anode on the hot water heater and put in some ‘T’s’ for hot water circulation(there are 4 bathrooms). Their organizational skills, processing, professionalism and throughput was incredible to watch. There were 6 guys on the HVAC crew and they worked from 9 AM to 9 PM to get that job done. The plumber then came in and worked for two solid days to get all of the plumbing activities done. I have to admit I threw them some curves as I kept throwing more and more plumbing tasks while he was here. Conclusion: I have worked in Quality Assurance for 40+ years. We have a saying: “The next best thing to getting it right is making it right.” Use Alaskan. They provide a solid, dependable, efficient service with strong expertise, professionalism and good pricing. They will walk the talk. If you have an older house, like I do, consider a ‘makeover’ by updating your HVAC and plumbing with them.