Tim and Matt came out to service my hot water heater and inspect my water lines and went above and beyond in their service. Then today I called and spoke with Andrea (very friendly and helpful) about a pilot light issue and she got me on the books asap. We managed to fix the issue ourselves, so I called back and spoke with Kayla (also very friendly and helpful) to cancel. She canceled it immediately (no kind of charge) and offered to refund my payment immediately. Overall I have been extremely happy with Alaskan Plumbing for several years now. I highly recommend them!

I was very impressed with the technicians at Alaskan! Tim did the maintenance flush and check on our water heater. He showed me the sediments in the drained water and thoroughly explained everything to me. He was very professional and polite! Our drain in the shower was clogged and he took out all the crud he could reach. It worked and there was no charge for that because he didn’t have to use the auger. It was so nice he offered to do that! He did an excellent job! Chris was out to do our AC Maintenance. I liked how he cleaned the small electrical box and checked all the wires. He sprayed some special cleaning solution on the AC before hosing it down. He was very professional! Very thorough inspection I liked how everything was explained to me. I will definitely use Alaskan Air again and ask for the technicians that just did our services!

Excellent customer service. Every technician who visits our home for twice-yearly maintenance is professional and pleasant. Marcel visited yesterday and, as usual, was terrific. We recommend this company very highly.

Had my yearly maintenance service done on my AC. It’s had to find companies these days that don’t have an agenda but I have to give a huge shout out to Marsel at Alaskan. Professional by all means but also personable, transparent and honest about what I needed to have done, which he took care of right away at an affordable price. Kudos to Alaskan for having one of the best technicians around.

Alaskan installed 2 new HVAC units in 2021. Highly recommend them to everyone. Competitive , top quality work, no games, no sales pressure—they do what they say and are highly reliable, something rare in todays time. Customer service/scheduling person is great when you call. Easy access to their accounting dept. We bought the maintenance contract for 10 years. Techs are well trained and could answer all of my technical questions. If you want a highly responsive company and want to work with great trades people—techs, front and back office and even the sales guys— Call Alaskan!!

I have used Alaskan Heating & Air through 2 AC units…a long time now. Today my repair service was completed bt Steve, who I have had for my maintenance checks recently. Steve is so good at his job and took care of me like family. My compressor was toast and it was replaced ASAP with no fuss, no bother and a more than fair price. Ibhave the service program so my savings more than compensated for its cost. Steve is a prince among men. He is courteous, patient and kind. A rare find these days. Thank you Alaskan!!

Upstairs A/C quite working late Saturday evening. Called Alaskan at 7am Sunday morning. Left my information with their answering service. Technician (Marcel) called me back quickly. He was able to get to my place a lot quicker than I was expecting being it was the hottest weekend of the year. Marcel was very friendly and professional. He had my Unit running by 10am. Repair cost was very reasonable, especially for a Sunday. Thanks again Marcel

We had Alaskan replace our old AC and heater units. We shopped around and they were the only ones who took into account our specific house, rather than just giving us the standard option. They added a return and relocated the outdoor unit, to give us our patio back. The additional charges for those issues were reasonable. There was a problem the first day that knocked out our cooling, but they came back out right away and got it running right. We just had our first maintenance check 8 or so months later with a professional service tech. We have had no problems with our nice new unit or the included thermostat since it was up and running correctly. We are very glad we chose Alaskan.

They replaced 2 units on 2 of my houses within 2 weeks. Great service on both projects. All of the technicians and employees were wonderful. They were able to get our AC units replaced immediately.

Alaskan Air has been great for me, and I also refer them to all of my clients as I work in real estate. They’ve been fantastic for all of my clients, including when we need additional AC inspections during home inspections. They’re quick to respond, and very quick to resolve any issues. I would recommend them to everyone!!